Salesforce is a powerful Customer Relationship Management (CRM) platform that helps businesses manage customer relationships, streamline processes, and improve profitability. It offers tools for sales, service, marketing, and more, allowing you to better understand and meet your customers’ needs.

We offer a range of Salesforce services including implementation, customization, integration, consulting, support and maintenance, and training. Our goal is to help you leverage the full potential of Salesforce to achieve your business objectives.

Our Salesforce implementation process involves understanding your business requirements, setting up the Salesforce environment, customizing it to fit your needs, migrating your data, and training your team. We ensure a smooth transition to Salesforce with minimal disruption to your operations.

Yes, Salesforce is highly customizable. We can tailor its features and functionalities to match your unique business processes, from custom objects and fields to tailored workflows and automation, ensuring Salesforce works perfectly for your business.

Salesforce integration involves connecting Salesforce with your existing systems and applications to ensure seamless data flow and improved efficiency. We can integrate Salesforce with various tools such as ERP systems, marketing automation tools, and eCommerce platforms.

We provide ongoing support and maintenance services to ensure your Salesforce environment runs smoothly. This includes regular updates, troubleshooting, performance optimization, and user support to keep your system up-to-date and functioning optimally.

Yes, we offer comprehensive training programs tailored to different user roles within your organization. Our training ensures that administrators, managers, and end-users can effectively utilize Salesforce’s features to maximize productivity and efficiency.

The implementation timeline for Salesforce can vary depending on the complexity of your requirements. A basic implementation can take a few weeks, while more complex projects involving extensive customization and integration may take several months. We will provide a detailed timeline during the planning phase.

The cost of Salesforce implementation depends on various factors such as the scope of the project, level of customization, and integration needs. We provide a detailed quote after assessing your specific requirements. Contact us for a personalized estimate.

At Viha Digital Commerce, we have a team of certified Salesforce professionals with extensive experience across various industries. We offer end-to-end Salesforce services tailored to your business needs, ensuring you get the most out of your Salesforce investment. Our customer-centric approach and proven track record make us a trusted partner for your Salesforce journey.